Question 1

Which tools can I connect, and how does the sync work?

Accepted Answer

Collabry currently supports Jira, Linear, Asana, and ClickUp—including cross-instance syncing (e.g., your agency's Jira to your client's Jira). We use secure OAuth 2.0 connections and real-time webhooks to keep your issues in sync. When you update an issue in either tool, changes are automatically reflected in the other within seconds. You control which fields sync and in which direction.

Question 2

What fields can be mapped between tools?

Accepted Answer

You can map Status, Priority, Assignee, Labels, Title, Description, Comments and your unique Custom Fields. Collabry auto-detects your existing statuses and suggests mappings, but you have full control to customize the field mapping to match your workflow.

Question 3

Is my data secure?

Accepted Answer

Absolutely. We use OAuth 2.0 for secure authentication (we never store your passwords), all data is encrypted in transit and at rest, and we're hosted on SOC-2 compliant infrastructure. We only access the data needed to perform the sync.

Question 4

What happens during setup?

Accepted Answer

You'll hop on a quick onboarding call with our founder. You simply connect your workspaces securely via OAuth, and we handle all the complex project and field mapping for you to ensure your sync is perfectly aligned.

Question 5

Can I set up multiple sync connections?

Accepted Answer

Yes! You can create multiple sync connections, each with its own configuration. Sync one project to one team, or set up complex multi-project configurations—whatever matches your organization's structure.

Question 6

What if something goes wrong with a sync?

Accepted Answer

Every sync action is logged in our comprehensive audit trail, so you can see exactly what changed and when. If issues arise, our priority support gives you direct access to our team. Plus, our 48-hour setup guarantee includes a 14-day PoC period. You do not pay until you sign off that the sync meets your standards.

Question 7

Do you support cross-instance syncing (e.g., Jira to Jira)?

Accepted Answer

Yes! This is our most popular use case. If your agency uses Jira and your enterprise client uses a completely separate Jira instance with strict permissions, Collabry can securely map and sync issues between them. No guest accounts or shared access required.

Time	Source	Dest	Title	Operation	Outcome	Trigger
5 minutes ago	DEV-342	FE-342	Fix login button not responding on mobile	Updated	2 changes Status In Progress → In Review Assignee Sarah Chen → Alex Rivera	Webhook
8 minutes ago	FE-341	DEV-341	Add dark mode toggle to settings page	Updated	1 change Priority Medium → High	Webhook
15 minutes ago	DEV-340	FE-340	Implement OAuth2 PKCE flow for third-party integrations	Created	No changes	Scheduled

Stop double-entering issues between Jira Jira Linear Asana ClickUp Monday Jira Linear Asana ClickUp Monday Linear Jira and Linear Monday Asana ClickUp Jira ClickUp Monday Linear Jira Asana ClickUp Monday Linear

Sync Volume

Recent Activity

How it works

Connect

Map

Sync

Sync that works the way you do

Field Mapping

Smart Filters

Audit Log

Activity Dashboard

Integrations

Frequently Asked Questions